Sometimes transactions to or from a bank or credit union can fail. Here are a few reasons why a transaction can fail:
● Insufficient funds. There are insufficient funds in the sending bank or credit union account to complete the transaction.
● Frozen account. A bank or credit union account has been frozen.
● Other reasons. A bank or credit union rejects the transaction for some other reason.
If a transaction fails, please contact your bank or credit union to check on the status of your account. Then either re-initiate the transaction or ask your financial institution why the transaction may not be processed.
Please also feel free to contact us via chat or email at firstname.lastname@example.org and we'll be happy to help.